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We’re here to assist you promptly with any questions or issues — whether it’s subscription, loan process, payment, or technical support.
Common FAQs
Once your payment is confirmed in our system, your account will be activated. In rare cases, the payment gateway may temporarily hold funds. These will either be released or refunded as per the gateway’s policy. You will also receive an activation confirmation via email.
Yes. If a duplicate payment is made in error, you are eligible for a refund within 48 hours of payment. Please submit a support request or contact our team directly.
Refunds are permitted only as per our Cancellation & Refund Policy. Please review the policy or raise a request if you believe you are eligible.
A pre-approved eligibility offer is only an indication, not a loan guarantee. Final loan approval depends on NBFC policies, document verification, and your credit profile. Please refer to our Terms & Conditions for further details.